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Fairspin Casino Terms & Conditions

These Terms & Conditions explain the rules that apply when you visit or use Fairspin Casino. Please read them carefully before creating an account, depositing funds or playing any games. By accessing the website or using its services, you acknowledge that you have read, understood and agreed to these Terms, together with any other rules or notices displayed on the website.

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1. General terms and acceptance

These Terms & Conditions apply to your use of the Fairspin Casino website, account services, casino games, payment features and any other services made available through the website. They form a legally binding agreement between you and the operator of the website. If you do not agree with any part of these Terms, you must not use the website or its services.

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Additional rules may apply to particular games, promotions, competitions, payment methods or other features. Those rules will be shown where relevant and are part of these Terms. If a specific rule conflicts with these general Terms, the specific rule will apply only to the relevant activity. You are responsible for reading all applicable information before taking part.

You must use Fairspin Casino only where online gambling is lawful. Laws relating to online gambling vary between Australian states and territories and may also apply based on your location. You are responsible for checking the laws that apply to you and for complying with them. Fairspin Casino does not invite you to use the website in any place where doing so is prohibited.

The website may be changed, updated, suspended or withdrawn at any time. Games, features, payment options, content and availability may vary. We may also correct errors, update information or make technical changes where reasonably necessary. A change to the website does not remove any rights or responsibilities that arose before the change.

Your responsibilities

  • Read and follow these Terms and any rules displayed for a specific game or service.
  • Use the website for your own personal and lawful purposes only.
  • Provide information that is accurate, complete and current when requested.
  • Keep your login details confidential and take reasonable steps to protect your account.
  • Notify us through the available website process if you believe your account has been accessed without permission.
  • Do not use the website to conduct fraud, money laundering or any other unlawful activity.

2. Eligibility and player accounts

You must meet the minimum legal age that applies to online gambling in your location before opening or using an account. You must also be legally able to enter into these Terms. Fairspin Casino may ask you to confirm your age, identity, location or other information before allowing access to certain services, processing transactions or completing a withdrawal.

Only one account may be used by each player unless Fairspin Casino has expressly approved another arrangement. You must not open an account for another person, allow another person to use your account or transfer your account to someone else. You must not use an account belonging to another person, including a friend or member of your household.

The information provided during registration must be truthful and must belong to you. If your personal details change, you should update them through the available account features or follow the relevant support process. We may restrict account activity while information is being checked, particularly where a legal, security or responsible gambling concern exists.

Verification and account security

Verification checks may include requests for identity documents, proof of address, proof of payment ownership, source-of-funds information or other information reasonably required to meet legal, regulatory, security or fraud-prevention obligations. Documents must be genuine, current and readable. Refusal or failure to provide requested information may result in restricted access, delayed processing or account closure.

You are responsible for activity carried out through your account where you have failed to keep your login details secure. Do not share passwords, store them where others can access them or leave your account open on a shared device. Fairspin Casino may suspend an account if it appears to have been compromised or used in breach of these Terms.

You must not use software, devices, scripts, bots or other tools intended to interfere with the normal operation of the website or games. You must not attempt to bypass security measures, manipulate results, exploit an error or obtain an unfair advantage. Suspected misuse may be investigated and may lead to account restrictions or other action permitted by law.

3. Deposits, games and withdrawals

Deposits must be made using a payment method that belongs to you or that you are authorised to use. You must not deposit funds obtained unlawfully or use the website to move money on behalf of another person. Available payment methods, processing requirements and transaction conditions may be displayed in the cashier or account area and may change from time to time.

You should check your deposit details before confirming a transaction. A payment may be declined, reversed or held for review by a payment provider or by Fairspin Casino. Third-party providers may apply their own terms, fees, processing times or security checks. Fairspin Casino is not responsible for a provider’s independent actions, although we will take reasonable steps to help identify transaction issues.

You may play only with funds credited to your account. A game entry, wager or other transaction may be treated as final once it has been accepted by the website, except where a correction is required because of a technical issue, obvious error, fraud, unlawful activity or another valid reason. If a game is interrupted, the transaction may be reviewed and resolved using the available game records and technical information.

Game results are determined by the relevant game system and, where applicable, its random outcome technology. You must not attempt to influence a result or interfere with the game. If a technical or system error affects a game, Fairspin Casino may cancel affected transactions or correct an account balance. We will not knowingly retain an amount credited solely because of an obvious error.

Withdrawals and balances

Withdrawal requests may be subject to account verification, payment checks, anti-fraud procedures and any applicable legal requirements. We may ask you to use a payment method in your own name or to provide further information before releasing funds. A withdrawal request may be declined or adjusted where the account is unverified, the payment method is not authorised, or the activity appears to breach these Terms.

You should review your account balance and transaction history regularly and report any apparent error through the available website process. If an incorrect amount has been paid into your account, you must not use it and must notify Fairspin Casino. We may recover an amount paid in error by adjusting the balance or taking another lawful step.

Promotions, bonuses or promotional credits may be offered from time to time. Each offer may have separate eligibility conditions, expiry rules, wagering requirements, game restrictions, account restrictions and other terms. Those conditions will apply to the relevant offer. You should read them before accepting or using a promotion. If promotional activity conflicts with these Terms, the specific promotional conditions will normally govern that offer.

4. Responsible gambling and prohibited conduct

Gambling should be treated as entertainment, not as a way to earn income or recover losses. Only gamble with money you can afford to lose, set a budget before you play and avoid gambling when you are upset, tired, under the influence of alcohol or affected by another person’s pressure. You should never chase losses or borrow money to gamble.

Responsible gambling tools and support options may be available through the website. These can include deposit controls, time reminders, account breaks, self-exclusion or other restrictions. The available options and how they operate will be explained in the relevant account or responsible gambling area. A request for self-exclusion or account closure should be made using the available process.

If gambling is causing concern for you or someone close to you, stop playing and seek help from an appropriate gambling support service in Australia. You can also speak with a qualified financial counsellor or health professional. Fairspin Casino may restrict or close an account where there are signs of harmful gambling, suspected underage access, third-party use or another safety concern.

Unacceptable use

  • Using the website while under the legal gambling age or helping another person who is underage to access it.
  • Providing false, misleading or stolen information.
  • Using multiple accounts, colluding with other players or manipulating a game or promotion.
  • Using the website for fraud, money laundering, terrorist financing or other unlawful activity.
  • Uploading harmful code or attempting to disrupt, copy, scrape or damage the website.
  • Harassing staff, other players, service providers or anyone involved in operating the website.
  • Breaching another person’s privacy, intellectual property or other legal rights.