Responsible Gaming

Fairspin Casino supports a safer and more informed approach to online gambling. Gambling should be an enjoyable leisure activity, not a way to make money, manage financial pressure or solve personal problems. Take time to understand your play, set sensible boundaries and seek support whenever gambling no longer feels under control.

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Our approach to safer gambling

Responsible gaming means making informed choices about when, how often and how much you gamble. It also means recognising when gambling may be becoming difficult to manage. Fairspin Casino provides general information to help players think carefully about their gambling behaviour and make decisions that suit their circumstances.

Article contents

Our approach to safer gambling Practical ways to stay in control Account controls, breaks and self-exclusion Recognising when gambling may be a problem Getting support and protecting others

No gambling activity is risk-free. Games are based on chance, and outcomes cannot be predicted or controlled. A winning result is never guaranteed, and previous results do not improve the likelihood of a future win. You should only gamble with money you can afford to lose after paying for essential living costs and other financial commitments.

This page is general information and is not financial, legal or medical advice. Australian players should follow the laws and requirements that apply in their state or territory, as well as the rules that apply to their account and the services they use. If you are unsure whether gambling is suitable for you, consider speaking with an independent financial or health professional before continuing.

Gambling should not be used to

Replace employment income or meet regular household expenses.
Recover losses from earlier gambling sessions.
Pay debts, cover urgent bills or deal with financial stress.
Manage sadness, anxiety, loneliness, anger or other difficult feelings.
Create excitement when you are tired, affected by alcohol or affected by other substances.
Prove your skill, improve your status or meet expectations from other people.

Practical ways to stay in control

Before you begin, decide how much time and money you are comfortable spending. Treat this amount as the cost of entertainment, not as an investment. Once your budget or time limit has been reached, stop playing, even if you are winning or believe a win is close. A planned limit is easier to follow when it is set before the excitement of play begins.

A simple plan can make it easier to notice changes in your behaviour. Review your account activity regularly and consider how gambling fits alongside your work, study, relationships, sleep and other interests. If gambling starts taking priority over these areas, take a break and seek support.

Safer play habits

Set a gambling budget before you play and do not exceed it.
Set a time limit and take regular breaks away from the screen.
Keep gambling separate from money needed for rent, food, bills, savings or family expenses.
Do not chase losses by increasing stakes or playing for longer.
Avoid gambling when you are upset, stressed, tired or under the influence of alcohol or drugs.
Do not borrow money, use credit intended for essential expenses or sell belongings to continue gambling.
Keep a record of deposits, withdrawals, wins and losses so that your overall activity remains clear.
Balance online play with other activities, social time and regular routines.
Talk openly with someone you trust if you are concerned about your gambling.
Take a break whenever gambling stops feeling enjoyable or becomes a source of worry.

It can be helpful to decide your limits while you are calm, rather than during an exciting or emotional session. Avoid changing a limit simply because you want to continue playing. A limit is most useful when it is agreed in advance and respected consistently. If you find yourself repeatedly changing or exceeding your limits, consider stopping altogether and asking for support.

Never assume that a game is due to produce a particular result. Random outcomes are not affected by how long you have played, how much you have lost or what happened in previous rounds. Taking a break can help you avoid making decisions based on frustration, excitement or the belief that a win is owed.

Account controls, breaks and self-exclusion

Depending on the services available for your account and location, safer gambling controls may allow you to manage deposits, spending, playing time or access. These tools are intended to support your plan, but they do not replace personal responsibility. Read the information shown when selecting a control and make sure you understand how it operates before confirming it.

A temporary break can be useful when you want time away from gambling without making a longer-term decision. During a break, do not attempt to continue gambling through another account or platform. Removing gambling applications, turning off promotional notifications and avoiding gambling-related content may also help you maintain the decision.

Self-exclusion is a stronger option for people who want to stop gambling for a chosen period or indefinitely. If you request self-exclusion, provide accurate information and do not try to bypass the restriction. Self-exclusion may apply to particular services or accounts, so consider using broader exclusion options and support services where appropriate.

If you want to take a break

Stop gambling and review your recent activity without trying to recover losses.
Use the available account restriction or self-exclusion option that matches your needs.
Remove saved payment details and avoid keeping easy access to gambling funds.
Tell a trusted person about your decision and ask them to support you.
Seek independent help if you are finding it difficult to stop or maintain the break.

Restrictions may not remove every gambling-related risk, particularly if you use other services. If you are concerned about your behaviour, consider support from an Australian gambling counselling or financial counselling service in your state or territory. You may also wish to discuss the situation with a qualified health professional.

If you choose self-exclusion, take the decision seriously and allow the restriction to work as intended. Do not create a new account, use another person's account or ask someone else to place bets for you. These actions can undermine your plan and may breach applicable account rules.

Recognising when gambling may be a problem

Problem gambling can develop gradually. You may not notice the change at first, or you may feel that you can regain control after one more session. Paying attention to warning signs early can make it easier to take action. You do not need to wait until gambling has caused serious financial, personal or relationship harm before asking for help.

Possible warning signs include

Thinking about gambling frequently or feeling restless when not playing.
Spending more time or money gambling than you originally planned.
Increasing your stakes to achieve the same level of excitement.
Trying to win back losses by gambling more often or with larger amounts.
Hiding gambling activity, deposits, losses or account information from others.
Borrowing money or selling possessions to fund gambling.
Missing work, study, appointments or family commitments because of gambling.
Feeling guilt, anxiety, irritability or distress after playing.
Arguing with family or friends about gambling.
Continuing to gamble despite financial, personal, health or relationship problems.
Using gambling to escape difficult emotions or cope with stress.
Needing to gamble for longer or spend more to feel satisfied.

One or more of these signs may indicate that it is time to stop and ask for help. Support is available through Australian gambling counselling services, state and territory support providers, financial counsellors and qualified health professionals. Talking to someone early may help you understand what is happening and decide on practical next steps.

Questions to ask yourself

Have I spent more time or money gambling than I intended?
Do I feel pressure to continue after a loss?
Have I kept gambling secret from people close to me?
Has gambling affected my sleep, work, study, health or relationships?
Would I feel uncomfortable if someone reviewed my recent gambling activity?
Have I tried to stop or cut back but found it difficult?

Getting support and protecting others

Speaking with someone you trust can be an important first step. A family member, friend, doctor, counsellor or financial counsellor may help you make a plan, understand your options and reduce access to gambling funds. Support can also help people affected by another person's gambling, including partners, family members and close friends.

If gambling has caused financial difficulty, avoid taking further risks to recover money quickly. Consider discussing your situation with an independent financial counsellor. They can help you understand your financial position and explore practical next steps without promoting further gambling. Make a list of essential expenses and avoid using money set aside for those expenses to gamble.

Accounts should only be used by the verified account holder. Do not allow another person to gamble through your account, and do not use someone else's account. Keep login details and payment information secure. Parents and guardians should take reasonable steps to prevent children and other unauthorised people from accessing gambling services or devices.

It may help to use device controls, payment controls and household agreements to reduce easy access to gambling. These measures are not a substitute for professional support, but they can provide additional time to pause before making a decision. Ask a trusted person to help if you are finding it difficult to put controls in place yourself.

If you or someone else is in immediate danger, contact emergency services or an appropriate crisis support service in your area. For ongoing concerns about gambling, seek assistance from a qualified Australian support service as soon as possible.

Responsible gaming is an ongoing process. Review your habits regularly, use the controls available to you and act early if gambling becomes difficult to manage. Fairspin Casino encourages players to make informed choices, respect their limits and seek support whenever it is needed.