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Privacy Policy
This Privacy Policy explains how Fairspin Casino handles personal information when you visit the website, create or use an account, contact support, make transactions or use the available gambling services. It also explains your privacy choices and the steps you can take to request access, correction or deletion of your information.
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Information we may collect
To operate an online casino safely and provide account services, Fairspin Casino may collect information directly from you, automatically through your use of the website, or from service providers involved in account, payment, verification and security processes. The information collected depends on the services you use, the checks that apply to your account and the choices you make.
Article contents
Information may be collected when you register, sign in, complete account checks, contact support, make a deposit or withdrawal, use promotional features, participate in games, or otherwise interact with the website. You should only provide information that is accurate, current and relevant to the request or service.
- Account details, such as your name, date of birth, username, contact details, account preferences and information needed to manage your player account.
- Identity and verification information, which may include copies or details from identity documents, proof of address, information about your source of funds where required, and records of verification checks.
- Payment and transaction records, including deposits, withdrawals, payment method details, transaction dates, amounts, account balances and records needed to investigate payment issues.
- Gaming and account activity, such as sign-in information, session details, game activity, responsible gambling settings, requests made to support and records of communications.
- Device and technical information, including your IP address, browser type, operating system, device identifiers, language preferences, general location information and website interaction data.
- Cookie and similar technology data, including information about visits, pages viewed, preferences, login status and how the website is used.
How and why information is used
Personal information is used only for purposes connected with providing, securing and improving the website and its services, or for meeting applicable legal and regulatory requirements. The purposes may vary depending on your relationship with Fairspin Casino and the information involved.
- Creating, maintaining and administering your account, including helping you sign in and applying your selected account settings.
- Providing games, payment functionality, account services and customer support.
- Completing identity, age, payment and other verification checks before or during account activity.
- Detecting, preventing and investigating fraud, money laundering, account misuse, collusion, cyber threats and other suspicious or unlawful activity.
- Processing deposits, withdrawals, refunds and other transactions, and resolving payment or account disputes.
- Meeting legal, compliance, record-keeping and responsible gambling obligations that apply to the services.
- Responding to questions, complaints, requests and other communications, and keeping records of those interactions.
- Monitoring website performance, testing features, improving usability and understanding general usage trends.
- Sending service messages about your account, security, transactions, changes to the website or other information necessary to provide the services.
- Sending marketing communications where permitted and where you have provided the required consent or otherwise have a lawful choice to receive them.
Marketing messages may include information about services, games or website features. You can withdraw your consent to marketing at any time by using an unsubscribe option in a message where available or by contacting support@fairspincasino-online.top. Stopping marketing communications will not necessarily stop important service, security, transaction or legal messages.
Sharing, security and cookies
Fairspin Casino may share relevant information with carefully selected service providers that help operate the website. These providers may support payment processing, identity verification, fraud prevention, technology, hosting, security, customer support, communications, analytics or other necessary business functions. They should receive only the information needed for their role and are expected to handle it securely and confidentially.
Information may also be disclosed where necessary to protect the website, players or the public, to investigate suspected wrongdoing, to enforce applicable terms, or to comply with a valid legal or official request. Information may be shared as part of a business reorganisation or transfer, provided that appropriate privacy protections continue to apply. We do not treat personal information as public content.
Reasonable technical and organisational measures are used to protect personal information from unauthorised access, loss, misuse, alteration or disclosure. No online service can guarantee absolute security, so you should use a strong password, keep login details confidential and contact support promptly if you believe your account or personal information may have been compromised.
Cookies and similar technologies
Cookies are small files or similar technologies placed on your device when you visit a website. They can help the website remember preferences, keep sessions working, support security, understand how pages are used and improve the online experience. Some cookies may be necessary for core account and website functions, while others may support analytics or personalised features.
You can manage, block or delete cookies through your browser settings. If you disable certain cookies, some website functions may not work correctly or may require you to repeat preferences and sign-in actions. Browser settings can also provide information about cookies stored on your device and allow you to control them.
Your privacy rights and requests
Depending on your circumstances and the privacy rules that apply to you, you may have rights relating to the personal information held about you. These rights can include asking for access to your information, requesting correction of information that is inaccurate or incomplete, asking for deletion of information, and withdrawing consent where processing is based on consent.
To exercise your data rights, including access, correction, deletion of your data or withdrawal of consent to marketing, contact support@fairspincasino-online.top. Please explain your request clearly and provide enough information for your account or identity to be located. For security, we may need to verify your identity before responding or making changes. This helps prevent personal information from being disclosed to an unauthorised person.
- Access: ask for a copy or explanation of the personal information held about you, subject to applicable exceptions.
- Correction: tell us which information is incorrect, incomplete or out of date and provide the correct details where appropriate.
- Deletion: ask for personal information to be removed where there is no continuing reason for it to be retained.
- Marketing consent: withdraw consent to marketing communications at any time. This does not affect processing that is necessary for account operation, security, transactions or legal requirements.
A deletion request may not remove every record immediately or in every situation. Some information must be kept for a period required by law, for security and fraud prevention, to resolve disputes, to protect legal rights, or to maintain necessary business records. Where information cannot be deleted, access may be restricted and it will be retained only for the relevant purpose.
If you close your account, information connected with the account may continue to be held for the period required by law or needed for legitimate security, dispute resolution and record-keeping purposes. Once retention is no longer necessary, information will be deleted, anonymised or securely disposed of in line with applicable requirements.
Retention, transfers and policy updates
Personal information is kept for as long as it is needed for the purposes described in this policy, for account administration, customer support, security, dispute handling and legal obligations. Retention periods depend on the type of information and the reason it was collected. Some records must be kept for a period required by law even after an account is closed.
Some service providers may process information from locations outside Australia. Where information is transferred or accessed across borders, appropriate steps are taken to support secure handling and to apply privacy protections suitable for the information and the service involved. The countries and providers involved may change as the website and its supporting services develop.
This Privacy Policy may be updated from time to time to reflect changes to the website, services, technology, privacy practices or applicable requirements. The updated version will apply from the date it is made available on the website. You should review this page occasionally, particularly before providing new information or using a changed feature.
If you have a privacy question, want to exercise a data right, or believe your information has been handled incorrectly, contact support@fairspincasino-online.top. Please do not send unnecessary sensitive information in your first message. We will use the details provided to understand and respond to your request.
