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Betting Rules

These betting rules explain the general conditions that apply when you use Fairspin Casino to place wagers or play casino games. They are intended to help players in Australia understand how bets are submitted, accepted, settled and reviewed. Individual games, promotions and payment methods may have additional terms, so you should read the relevant information before taking part.

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General betting conditions

By opening or using an account with Fairspin Casino, you agree to follow these betting rules, the applicable account terms, privacy information, responsible gambling guidance and any specific rules displayed for a particular game or promotion. These documents should be read together. If a specific game rule or promotion term differs from a general rule, the specific information will normally apply to that game or offer.

Article contents

You must be legally permitted to use online gambling services in your location. Players are responsible for checking the laws that apply to them before registering, depositing funds or placing a bet. Access may not be available in every jurisdiction, and Fairspin Casino may restrict or refuse access where required by law, regulation, risk controls or its internal policies.

Only one personal account should be used unless Fairspin Casino has expressly approved another arrangement. An account must be registered in the player's own name and used only by that player. You must provide information that is accurate, complete and current, and you must update it if your circumstances change. Accounts may be subject to identity, age, location and payment verification.

You must keep your login details secure and must not allow another person to access or use your account. You are responsible for activity carried out through your account unless you notify Fairspin Casino promptly about suspected unauthorised access. Fairspin Casino may suspend account access while information, transactions or betting activity are reviewed.

Meaning of a bet

A bet is a wager placed using funds or another approved form of value on an outcome offered through the platform. A wager may be submitted for a casino game, live game, virtual event, sports market or another available product, depending on what is offered to you. The rules shown for that product explain the available selections, bet types, minimum or maximum values where relevant, and the way an outcome is determined.

  • You must review the game, market, stake, selection and any displayed odds or terms before confirming a wager.
  • A wager is generally treated as accepted only when it has been recorded by the platform and a confirmation or equivalent record is shown.
  • A bet that has not been accepted, or that is rejected by the platform, does not form a valid wager.
  • You must not place bets on behalf of another person or permit another person to place bets through your account.
  • You should keep your own record of important transactions, confirmations and relevant game information.

Placing bets and playing games

Before placing a wager, check that you have selected the intended game or market and that the stake is correct. Once a bet has been submitted, it may not be changed or cancelled unless the relevant product rules expressly allow this. Fairspin Casino is not responsible for a mistake made by a player when selecting a game, market, stake or outcome, except where applicable law requires otherwise.

A bet may be refused, delayed, limited, cancelled or made unavailable for technical, legal, security, trading or operational reasons. The platform may also apply controls to particular accounts, games, markets or transactions. Any applicable limits or restrictions may be displayed before a bet is submitted, although circumstances can change during play.

Displayed odds, balances, game information and other content are provided to support play but may be affected by delays, transmission problems, technical faults or incorrect data. If information is clearly incorrect, Fairspin Casino may review the affected wager and take reasonable corrective action in accordance with the applicable rules and law. This may include voiding an affected bet, correcting an obvious error or reinstating an amount where appropriate.

Casino and live game play

Casino games are governed by their own rules, which may be displayed in the game information, help menu or associated terms. These rules may explain how rounds operate, how winning combinations are determined, how random outcomes are generated and how prizes are calculated. You should understand the rules of a game before placing a wager, particularly where the game includes multiple stages, optional features or changing bet values.

For live or streamed games, the result is determined by the events shown or by the stated game procedure. Delays in streaming or displaying information do not necessarily change the result of a completed round. If a connection is interrupted, the round may still continue and may be settled according to the recorded game outcome. Your account history or the relevant game record may be used to confirm what occurred.

Sports and event markets

If sports or event betting is available, each market may have separate rules covering start times, postponements, abandoned events, participant changes, score corrections, dead heats, non-runners and other circumstances. The market rules should be checked before placing a bet. Official results or another stated result source may be used for settlement, and later changes may not affect a bet once it has been settled unless the relevant rules or law require a correction.

  • Markets may close before an event starts or while an event is in progress.
  • A selection may be suspended while material information is checked or updated.
  • A postponed or abandoned event may be treated differently depending on the market rules.
  • In-play information can be delayed, and the displayed status may not reflect events immediately.
  • Where a market is declared void, the relevant stake may be returned according to the applicable rules.

Settlement, balances and technical issues

Bets are settled after the result or outcome is available under the rules for the relevant product. A winning wager is credited in accordance with the displayed odds, prize calculation or game rules. A losing wager is deducted from the available balance. A void wager is handled according to the applicable product terms. The account history may show the stake, result, return, settlement status and other transaction information.

A result may be reviewed before settlement where there is a delay, dispute, suspected error, integrity concern or incomplete information. If a bet is settled incorrectly, Fairspin Casino may correct the account balance after reviewing the relevant records. Where a correction is required, the original settlement may be reversed and the correct settlement applied. Players should not knowingly withdraw or spend funds credited due to an obvious error.

Platform records, game logs, transaction records and other technical information may be used to determine whether a wager was submitted, accepted, changed, interrupted or settled. Where there is a conflict between a player's device display and the platform's confirmed records, the platform records may be relied on, subject to applicable law and any required investigation.

Connection failures and interrupted play

You are responsible for maintaining a suitable internet connection and compatible device. A failed connection does not automatically cancel an accepted bet or game round. Depending on the product, the wager may be completed, settled, held for review or treated under the specific interruption rules. If you experience a problem, avoid repeatedly submitting the same wager and first check your balance and betting history.

Fairspin Casino aims to keep the platform available and accurate, but online services can be affected by maintenance, outages, network interruptions, software faults or events outside reasonable control. Access may be temporarily unavailable, and some games or markets may be suspended. This does not remove any rights you may have under applicable Australian consumer law or other laws that cannot be excluded.

Questions and disputes

If you believe a bet has been settled incorrectly or a transaction is missing, review the account history and raise the matter through the support options made available on the platform. Include the relevant date, game or market, stake, reference information and a clear description of the issue. Providing complete information can help the matter be assessed more efficiently.

Disputes may be reviewed against the applicable game rules, account records, transaction history and technical data. A review may take longer where third-party information, official event results, identity checks or security checks are required. Any outcome will be handled in line with the relevant terms, internal procedures and applicable law.

Fair play and responsible gambling

Fairspin Casino expects all players to participate honestly and fairly. You must not manipulate a game, interfere with the platform, exploit a software error, use automated tools where prohibited, submit false information or engage in activity intended to avoid betting controls. Suspicious or irregular activity may be investigated, and access or transactions may be restricted while the investigation is taking place.

You must not use funds obtained unlawfully or use the account for fraud, money laundering, terrorist financing or another unlawful purpose. Payments may be checked, and additional information may be requested to verify the source or ownership of funds. An account may be suspended or closed where required by law, where verification cannot be completed or where activity presents a security, compliance or integrity concern.

Responsible play

Gambling should be treated as entertainment, not as a way to make money or recover losses. Only wager money you can afford to lose, set a budget before you play and take regular breaks. Never chase losses, borrow money to gamble, gamble when distressed or allow gambling to interfere with work, relationships or daily responsibilities.

  • Set personal spending and time limits before you begin.
  • Keep gambling separate from essential household or living expenses.
  • Do not increase stakes to try to recover previous losses.
  • Do not gamble under the influence of alcohol or other substances.
  • Use available account controls, cooling-off options or self-exclusion tools if you need a break.
  • Seek independent help if gambling no longer feels enjoyable or manageable.

Fairspin Casino may apply responsible gambling measures, including account checks, deposit or wagering controls, time-outs, cooling-off periods or self-exclusion where available. These tools are designed to support safer play, but no tool can replace personal limits and informed decisions. If you choose self-exclusion or another restriction, do not attempt to bypass it by opening another account.

Important final information

These betting rules are general information and do not replace the specific rules shown for an individual game, market, promotion or payment method. Rules may be updated from time to time to reflect changes to the platform, products, legal requirements or responsible gambling practices. The current version available on the website applies to future activity from the time it is published, subject to applicable law.

If you are unsure about a bet, game rule, account restriction or responsible gambling option, do not proceed until you have reviewed the available information or contacted support through the channels provided on the Fairspin Casino website. By continuing to use the platform, you confirm that you have read and understood the rules relevant to your activity.